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The point is that it is... «Do One Thing Different: Ten Simple Ways to Change Your Life»
The point is that it is easier both to understand what someone else is unhappy about and to change it when you use action talk — that is, when you talk in a way that describes what someone has done or is doing or what you want him or her to do in the future.
This bypasses the two typical communication problems in relationships: blame and vagueness.