Hell-Puppy 26 января 2017 г., 19:27 Пожаловаться The ability to see the... «Getting to Yes: Negotiating Agreement Without Giving In» The ability to see the situation as the other side sees it, as difficult as it may be, is one of the most important skills a negotiator can possess. Getting to Yes: Negotiating Agreement Without Giving In William Ury, Bruce Patton, Roger Fisher 3,9