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1 февраля 2021 г., 20:22
But first think about what... «The Checklist Manifesto: How to Get Things Right»
But first think about what happens in most lines of professional work when a major failure occurs. To begin with, we rarely investigate our failures. Not in medicine, not in teaching, not in the legal profession, not in the financial world, not in virtually any other kind of work where the mistakes do not turn up on cable news. A single type of error can affect thousands, but because it usually touches one person at a time, we tend not to search as hard for explanations.
