David H. Maister — новинки

Whether you have just been appointed as a group leader or you are a battle-scarred veteran, you know that managing professional people is difficult! - Intelligent professionals are often free-agents, accustomed to having autonomy to work on grueling assignments with little supervision, and always relentlessly demanding of themselves and others. How do you actually add value as a group leader, or even get these people to accept your guidance?
- How do you deal with those oh-so-talented but oh-so-annoying professionals who exhibit attitude problems or are just exceedingly difficult to work with, when you need them but they needle you?
- How do you avoid unsettling group meetings where you meet for no clear purpose; people drift in and out at random times; the power players dominate discussions; and everyone brings along their favorite axe to grind?
- How do you actually inspire your group to bone-satisfying performance? In this strikingly unique "playbook," professional service experts Patrick J. McKenna and David H. Maister provide real-world examples, a wealth of self-evaluation materials, and concrete advice on stressful day-to-day management issues that every leader of professionals will welcome. The authors offer penetrating insights into the basics of coaching, dividing their attention equally between energizing and guiding the individual performer and the group. There has never been a book quite like this. First Among Equals is essential reading for practice leaders and group heads in the professional sector as well as managers of highly talented, technical knowledge workers anywhere. The lessons and learnings presented here will give you insights and action tips to help you provoke and inspire your people to their full potential.

Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.

Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of your discipline is not enough; assert world-renowned professional advisors David

For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in

Professional firms are forever trying to get their people to act like professionals - to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. David Maister, the world's premier