
Автор
Feargal Quinn — новинки
-
Crowning the Customer: How to Become Customer Driven Feargal Quinn
ISBN: 0-96248-083-5 Год издания: 2001 Издательство: Raphel Marketing Язык: Русский What can the owner of an Irish supermarket chain teach anyone about customer service? Is the opening sentence in Feargals best-seller. Obviously he can teach them a lot. More than 25,000 copies sold! First to owners and managers then reordered for