Donna Greiner — новинки
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1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line Theodore B. Kinni
ISBN: 0761520295 Год издания: 1999 Издательство: Three Rivers Press Язык: Русский 1,001 Ways to Keep Customers Coming Back by Donna Greiner and Theodore B. Kinni (Prima Publishing) literally overflows with excellent advice. The book offers eleven broad strategies for customer retention and the authors have filled the book with -
The Basics of Idea Generation Donna Greiner
ISBN: 052776339X Язык: Русский Generating and implementing ideas are cornerstones for a wide variety of quality improvement techniques - and the primary activities for any project team. The Basics of Idea Generation is a cost-effective way to ensure your team consistently
